How do I use Problem Steps Recorder?
You can use Problem Steps Recorder to automatically capture the steps you take on a computer, including a text description of where you clicked and a picture of the screen during each click (called a screen shot). Once you capture these steps, you can save them to a file that can be used by a support professional or someone else helping you with a computer problem.
Notes:
When you record steps on your computer, anything you type will not be recorded. If what you type is an important part of recreating the problem you're trying to solve, use the comment feature described below to highlight where the problem is occurring.
Some programs, like a full-screen game, might not be captured accurately or might not provide useful details to a support professional.
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